Returns & Exchanges
At Megelin, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for items in their original, unused condition. Please ensure all packaging and protective seals are intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original box, ensuring all accessories, manuals, and protective inserts are included to prevent damage during transit.
Ship to Megelin
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing